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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 2	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 3	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 4	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q68-Q73):

NEW QUESTION # 68
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A. The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
B. An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
C. An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
D. An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.

Answer: B,D

Explanation:
In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience.References= Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes

NEW QUESTION # 69
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

A. By Installing Node.js + Visual Studio
B. By Installing Node.js + Velocity Build Tool
C. By Installing Node.js + Puppeteer module
D. By Installing Node.js + SFDX

Answer: C

NEW QUESTION # 70
What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

A. The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.
B. Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.
C. The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.
D. The solution is ready to be used without any post-installation steps.

Answer: C

NEW QUESTION # 71
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

A. Customer satisfaction surveys
B. Electronic funds transfers
C. Rate change notifications
D. Payment reminders

Answer: B

NEW QUESTION # 72
Which three features are included in the Energy and Utilities Cloud Console?

A. Rate Comparison
B. Customer 360 view
C. Multiple tabs, such as Overview.Biling. and Usage
D. Configuration options with significant coding
E. Customer Story

Answer: A,B,C

Explanation:
The Energy and Utilities Cloud Console is designed to provide a comprehensive, integrated view of customer data and utility-specific operations. Features like Multiple tabs, including Overview, Billing, and Usage, enable users to access various aspects of customer information and service details from a single interface. The Rate Comparison feature allows for the comparison of different energy rates directly within the console, facilitating better customer service and engagement. The Customer 360 view offers a holistic overview of the customer's interactions, services, and preferences, providing valuable insights that drive personalized customer interactions and improved service delivery.
Reference = Salesforce Energy and Utilities Cloud documentation highlights these features as part of the console's capabilities, emphasizing the enhancement of user experience and operational efficiency through integrated views and functionalities.

NEW QUESTION # 73
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Reliable Energy-and-Utilities-Cloud Latest Mock Exam & Leading Provider in Qualification Exams & Verified Energy-and-Utilities-Cloud Exam Labs

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q68-Q73):

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